PRODUCT
WARRANTY
Smedbo products are manufactured and tested to the highest quality
standards. All Smedbo bath accessory products are warranted to the
original consumer purchaser to be free from tarnishing and defects in
material and workmanship for as long as the original consumer owns the
home in which the products are installed. The Smedbo Lifetime Limited
Consumer Warranty applies to all finishes in the following lines:
Cabin, Chateau, Club, Igloo, Loft, Moon, Outline, Resort, Studio and
Villa.The
following Smedbo items carry a 5 Year Warranty to be free from
tarnishing and defects in material and workmanship for as long as the
original consumer owns the home in which the products are installed:
Knobs
Hooks
Drawer Handles
House & Mailbox Numbers
Door Knockers
Bell Pushes
WARRANTY DOES NOT
COVER:
This warranty does not cover installation or any other labor charges
associated with the repair or reinstallation of Smedbo products. This
warranty does not cover damage caused by accident, fire, Acts of God,
alterations, misuse, abuse, improper installation, hard water, exposure
to corrosive materials, or use in any manner contrary to the printed
instructions. Installation compounds are harmful to brass and metal
finishes. The use of any lead based acidic curing adhesive, silicone,
mastic, or plumber's putty on or near Smedbo brass products will void
the finish warranty. If sealants are required, use sealants that are
neutral curing and are not reactive with metal and brass finishes.
Smedbo will repair or
replace, at its option, free of charge during the warranty period, any
part which proves to be defective. If Smedbo is unable to provide a
replacement and repair is not practical or cannot be made in a timely
manner, Smedbo will refund the purchase price in exchange for return of
the product. This warranty only covers defective parts and finishes.
Labor charges and/or damage incurred in the installation, removal,
repair or replacement as well as any other kind of loss or damage is
excluded. This warranty is extended in lieu of all other expressed or
implied warranties, whether oral or written.
Smedbo does not make any
other warranty of any kind, including the implied warranty of
merchantability. This warranty excludes all industrial, commercial and
business usage, whose purchases are extended a commercial warranty on a
per project basis.
Some states do not allow
the exclusion or limitation of the incidental or consequential damages,
so the abuse limitation or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights
which may vary from state to state. Unless otherwise contrary to state
law governing the purchase, Smedbo liability will not exceed the
contract price for the product claimed to be defective or unsuitable and
is applicable only to products purchased through Smedbo, and installed
in the United States or Canada.
To receive warranty
replacement parts please send failed part, copy of original invoice, a
description of the problem, model number and your name and address
freight prepaid to:
Smedbo Inc.
Director Warranty Dept.
1001 Sherwood Dr.
Lake Bluff, IL 60044
customerservice@smedbo.com
www.smedbo.com |